Video

Darci Darnell: How Insurers Can Capture the Next Generation of Customers

To win in the future, insurers need to cater to an important new audience: millennials.

Video

Darci Darnell: How Insurers Can Capture the Next Generation of Customers
Video Player is loading.
Current Time 0:00
Duration 0:00
Loaded: 0%
Stream Type LIVE
Remaining Time 0:00
 
1x
  • Chapters
  • descriptions off, selected
    en

    Millennials have different insurance needs than previous generations. Darci Darnell, who leads Bain's Global Customer Strategy & Marketing practice, explains why insurers need to create an ecosystem of services that addresses the concerns of the younger generation. 

    Read the Report

    Customers Know What They Want. Are Insurers Listening?

    Insurers are falling short on delivering value to customers. Bain’s Customer Behavior and Loyalty in Insurance report shows how companies can fix the problem.

    Tags

    Έτοιμοι να μιλήσουμε

    Συνεργαζόμαστε με φιλόδοξους ηγέτες που θέλουν να καθορίσουν το μέλλον και όχι. Όχι να κρυφτούν από αυτό. Μαζί, επιτυγχάνουμε πετυχαίνουμε εξαιρετικά αποτελέσματα.

    Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.