Test Cookie policy: All websites across the EU are now required to ask your permission to place cookies on your machine, and you can refuse to give it.

We have limited Spanish content available. View Spanish content.

Video

Darci Darnell: How Insurers Can Capture the Next Generation of Customers

To win in the future, insurers need to cater to an important new audience: millennials.

Video

Darci Darnell: How Insurers Can Capture the Next Generation of Customers
en

Millennials have different insurance needs than previous generations. Darci Darnell, who leads Bain's Global Customer Strategy & Marketing practice, explains why insurers need to create an ecosystem of services that addresses the concerns of the younger generation. 

Read the Report

Customers Know What They Want. Are Insurers Listening?

Insurers are falling short on delivering value to customers. Bain’s Customer Behavior and Loyalty in Insurance report shows how companies can fix the problem.

Tags

Want to continue the conversation

We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results