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      Solution

      Organizational Design & Operating Model

      Organizational Design & Operating Model

      This is how you make your strategy happen

      Our Impact

      2,500+
      companies achieved full potential for revenue and growth
      10-20%
      reduction in people costs
      10-25%
      reduction in organizational meeting time

      Effective organizational design can turn your people and teams into an unbeatable source of competitive advantage.

      Yet only 20% of executives believe that this gives them an edge. Companies with modern operating models execute and innovate simultaneously. They reap benefits of scale to build deep customer connections, make decisions quickly, and help employees focus on work that truly matters. When the pieces of your operating model come together, your company becomes more adaptable, even in times of disruption. Your operating model is how you make your strategy happen. Discover the critical role it plays, and how you can adopt the one that's right for you.

      Your Operating Model: Six Essential Areas of Focus

      Your Operating Model: Six Essential Areas of Focus

      1. Leadership and Culture

      Establish a leadership team that works together effectively and models the desired behaviors. Develop a culture that makes it easy and rewarding for your people to do the right thing.

      2. Management Systems

      Move away from rigid annual cycles and one-size-fits-all business reviews and instead implement more dynamic resource allocation and distinct operation and innovation dialogues that are focused on outcomes.

      3. Structure, Teams, and Accountabilities

      Align your business boundaries with customer and market value, reduce the distance between leadership and the front line, clarify decision-making roles, and drive enterprise-wide priorities with dedicated, multi-disciplinary teams.

      4. Talent Engine

      Create a multi-year roadmap for workforce evolution. Focus your top talent on your most important priorities while offering a compelling value proposition to your people.

      5. Business Processes

      Enable processes to leverage automation and eliminate unnecessary handoffs when delivering customer solutions. Ensure that support functions help accelerate innovation.

      6. Technology and Data

      Understand your current and future technology and data needs and integrate them seamlessly with the human aspects of your operating model to boost performance and build organizational capabilities.

      Our Client Results

      Case study

      A Regional Operating Model Lifts European Sales for a Medical Device Maker
      A leading medical device manufacturer with strong growth in the US worked with Bain to create a single regional operating model that helped boost both sales and overall employee engagement in Europe.

      Case study

      A global manufacturer's reorganization restores high profits
      We helped turn around the once-profitable IndustrialCo from the verge of bankruptcy with an organizational redesign, restoring its reputation as a nimble competitor with high profits.

      Our Organizational Design Consultants

      Headshot of Sarah Elk

      Sarah Elk Partner Houston

      Headshot of Michael Withers

      Michael Withers Partner Melbourne

      Headshot of Laura van Dijk

      Laura van Dijk Partner Boston

      Headshot of Joost Spits

      Joost Spits Partner Boston

      Headshot of Emily Emmett

      Emily Emmett Partner Houston

      Headshot of Arun Ganti

      Arun Ganti Partner Atlanta

      Headshot of James Taggart

      James Taggart Partner London

      Headshot of Sanjay Dhiri

      Sanjay Dhiri Partner London

      See more

      Our Insights

      Organizing for Sustainability
      Most companies are way behind on their sustainability goals. Focusing on four things can accelerate progress.
      The Visionary CEO’s Guide to Sustainability
      From Silos to Speed: How Product Operating Model Is Transforming Consumer Products Companies
      In a market moving faster than ever, product operating model helps leading CP companies move faster, invest smarter—and pull away.
      Brief
      Linking Organizational Effectiveness and Employee Engagement
      A Bain analysis shows that efforts to make an organization more effective also improve employee engagement.
      Interactive
      Five Keys to Navigating Organizations Through Turbulence
      CEOs share insights for industry leaders on how to navigate their business through challenges.
      Video
      See more

      Related Offerings

      Org Navigator

      Org Navigator

      Great organizations are made, not born. Org Navigator helps you take stock of where you stand, prioritize necessary changes, chart a pragmatic path forward and measure your progress.

      Read more

      Leadership Team Effectiveness

      Leadership Team Effectiveness

      An organization is only as successful as the team leading it. Backed by behavioral science, our Top Team Journey solution helps executive teams diagnose and develop their effectiveness and improve their ability to meet strategic goals.

      Read more

      Culture Change

      Culture Change

      Culture is behavior at scale. Companies that create a winning culture are 3.7 times more likely to be top performers.  Our proven approach to culture change is based on behavioral science and can transform your organization.

      Read more

      Zero-based Redesign

      Zero-based Redesign

      Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.

      Read more

      Decision Effectiveness

      Decision Effectiveness

      Companies that make and execute effective decisions enjoy a huge payoff: superior financial performance and higher employee engagement. We help assess your company’s decision-making capabilities and position you to make consistently successful choices.

      Read more

      Support Functions

      Support Functions

      Transform your support functions so they power your growth.

      Read more

      Aster

      Aster

      Aster is an innovative organizational visualization and design solution. Using your company's HR data, it provides a comprehensive view of your organization's current state and helps you envision and evaluate future scenarios.

      Read more

      Agile Enterprise

      Agile Enterprise

      Más velocidad, más flexibilidad. Y total orientación al cliente.

      Read more

      Want to continue the conversation

      We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

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