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Asian operators must prioritise retention

Asian operators must prioritise retention

Getting new customers was the easy part. Now the challenge for Asia's credit card companies is getting the right customers —and holding onto them.

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Asian operators must prioritise retention
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Getting new customers was the easy part. Now the challenge for Asia's credit card companies is getting the right customers —and holding onto them. The best way to win in the increasingly cutthroat environment is to develop a loyal customer base.

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