Manager Assistant (Japanese Speaking)

Location: Kuala Lumpur, Malaysia

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join Bain & Company’s APAC Global Business Services Center in Kuala Lumpur, which provides best-in-class support to leadership and consulting teams across the Asia-Pacific region.

As part of our administrative team, you’ll work closely with Leaders, Manager Assistants, Executive Assistants, and other business support professionals across the region. You’ll play a critical role in helping teams operate efficiently while contributing to a collaborative, high-performing, and service-oriented environment.

WHERE YOU’LL FIT WITHIN THE TEAM

As a Manager Assistant, you will provide administrative support to Senior Managers, Associate Partners, and their teams, primarily supporting the Japan region. This role requires exceptional organization, attention to detail, and relationship-building skills.

Working in a highly collaborative environment, you will manage competing priorities, coordinate across multiple stakeholders, and serve as a trusted partner to the leaders you support. Because many of your stakeholders will be located remotely, success in this role depends on strong communication skills and the ability to build effective working relationships across locations and time zones.

WHAT YOU’LL DO

• Manage complex calendars and coordinate internal and external meetings.
• Resolve scheduling conflicts and proactively prioritize competing demands.
• Coordinate detailed travel arrangements, including flights, accommodation, ground transportation, and related logistics.
• Prepare and submit expense reports while supporting reimbursement and audit processes.
• Maintain and update CRM records, ensuring contact information remains accurate and current.
• Partner with marketing and other teams on relationship management initiatives, contact audits, and data quality efforts.
• Coordinate project start-up activities, including scheduling kick-off meetings and supporting case team logistics.
• Provide back-up support to Manager Assistants and Executive Assistants across the region.
• Build strong working relationships with administrative teams and consulting staff.
• Support office initiatives, onboarding, training, and team activities that contribute to a positive and collaborative culture.
• Provide administrative support for office functions as needed, including coordination with Finance, Human Resources, Marketing, IT, and Reception teams.
• Perform additional administrative and operational responsibilities as required.

Working Across Time Zones

This role primarily supports the Japan region. At times, you may be required to support stakeholders in other locations and time zones. This may occasionally require working on local public holidays. When this occurs, an alternative day off will be provided in accordance with company policy.

ABOUT YOU

Required Qualifications

• Bachelor’s degree or an equivalent combination of education, training, and experience.
• 3+ years of experience providing administrative, executive support, secretarial, or management support services.
• Strong proficiency in Microsoft Outlook and calendar management.
• Excellent written and verbal communication skills in English.
• Native-level proficiency in Japanese.
• Exceptional organizational, prioritization, and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Proven ability to build productive working relationships in a remote and multicultural environment.
• Professional, proactive, and service-oriented approach.

Preferred Attributes

• Experience supporting multiple senior stakeholders simultaneously.
• Experience working in a professional services, consulting, or corporate environment.
• Comfort working across cultures, teams, and time zones.

Working Model

This role follows a hybrid model and requires regular in-office presence in accordance with local office guidelines.