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      How we can help

      Culture Change

      Culture is behavior at scale. Companies that create a winning culture are twice more likely to be top performers.  Our proven approach to culture change is based on behavioral science and can transform your organization.

      Culture Change
      • Overview
      • What to Expect
      • Experience
      • Insights
      • Our Team
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      Your company's culture can provide a huge competitive advantage. Get it right and you not only boost total shareholder return and revenue by a factor of 2x, and EBIT growth by up to 4X, but create an advantage that's hard for competitors to copy.

      Whether in the context of an acquisition, to overcome a cultural impediment, or to ensure the values you've defined translate into actual behaviors, we can help. Our experience and expertise combined with our state-of-the-art tools, including our Winning Culture Diagnostic and Culture Integration Diagnostic, enable us to help you successfully address every element of culture change, from initial assessment through implementation and continuous monitoring and refinement. Learn more about how we can support your efforts in organizational transformation.

       

      Our integrated approach ensures you achieve breakthrough improvement:

      What to Expect

      What to Expect

      Cultural transformation

      Inspire behavior change at critical moments of truth and embed winning behaviors in your operating model and talent management

      Inspiring leadership

      Reinvigorate employees through effective role modeling and consistent reinforcement of your culture

      Successful integration

      In merger situations, build a new organization, retain talent and integrate cultures

      Talent optimization

      Enhance your talent strategy and align it with your operating model to reinforce your new high-performance culture

      “If you have a winning culture that can attract, develop, and retain talent, that’s going to be the single most important success factor in the years to come.”

      Watch the full video
      Manny Maceda | Chair of Bain & Company

      Our Culture Change Experience

      Our Culture Change Experience

      420+

      Culture and Behavior change cases since 2000

      10k+

      Operating model cases

      Our Client Results

      Case Study

      Powering a mining company's growth through cultural change
      Bain helped MiningCo bring about transformational cultural change at every level, improving performance and making the company a safer place to work.

      Case Study

      Post-merger cultural issues jeopardize a deal
      We recommended a series of workshops to address post-merger cultural issues and worked with executives to define a new "desired culture" based on the company’s strategy.

      Our Insights on Culture Change

      Culture Change
      How to Build A High-Performance Culture
      A high-performance culture is about testing, learning, applying, and adjusting faster.
      Brief
      Organizations Don't Change Behavior, People Do
      Behavioral science helps to inspire and engage people in embracing change.
      Brief
      Culture Change
      How to Avoid the Fault Lines Sending Tremors through Cultural Integration in M&A
      It’s possible to predict the ways that differences in culture can upend a promising deal.
      M&A Report
      Culture Change
      Fruitful Experiments in the Culture Lab
      Some companies are taking an innovative approach to create culture change that lasts.
      Article
      See more

      Our Culture Change Consultants

      Headshot of Tracy Thurkow

      Tracy Thurkow Partner Atlanta

      Headshot of Bianca Bax

      Bianca Bax Partner Amsterdam

      Headshot of Sinead Mullen

      Sinead Mullen Partner Denver

      Headshot of Tristan Smith

      Tristan Smith Partner Sydney

      Headshot of Anna Cochemé

      Anna Cochemé Partner Chicago

      Headshot of Sara Nilsson DeHanas

      Sara Nilsson DeHanas Partner London

      Headshot of Colleen von Eckartsberg

      Colleen von Eckartsberg Partner San Francisco

      Headshot of Tim Leonard

      Tim Leonard Partner Washington, DC

      See more

      Related Offerings

      Organizational Design and Operating Model

      Organizational Design and Operating Model

      This is how you make your strategy happen

      Read More

      Org Navigator

      Org Navigator

      Great organizations are made, not born. Org Navigator helps you take stock of where you stand, prioritize necessary changes, chart a pragmatic path forward and measure your progress.

      Read More

      Aster

      Aster

      Aster is an innovative organizational visualization and design solution. Using your company's HR data, it provides a comprehensive view of your organization's current state and helps you envision and evaluate future scenarios.

      Read More

      Zero-based Redesign

      Zero-based Redesign

      Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.

      Read More

      Net Promoter® for People

      Net Promoter® for People

      Unleash the energy, enthusiasm and creativity of your workforce to fuel productivity and innovation.

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      Support Functions

      Support Functions

      Transform your support functions so they power your growth.

      Read More

      Decision Effectiveness

      Decision Effectiveness

      Companies that make and execute effective decisions enjoy a huge payoff: superior financial performance and higher employee engagement. We help assess your company’s decision-making capabilities and position you to make consistently successful choices.

      Read More

      Behavior Change: Live the Model

      Behavior Change: Live the Model

      Identifying behavior changes that get results is the easy part. The challenge? Activating and sustaining them. Our science-based approach helps teams work together to remove friction and create meaningful reinforcement, strengthening key behaviors across your organization.

      Read More

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Net Promoter®, NPS®, NPS Prism®, Net Promoter System®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld. Net Promoter Score℠ is a service mark of Bain & Company, Inc., NICE Systems, Inc., and Fred Reichheld.

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