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The coronavirus crisis has upended the grocery industry around the world, demanding profound changes to supply chains, channel strategies and retail operations. Amid the shifting scenarios and priorities, our clients know that now is the time to plan for a post-pandemic world that will be fundamentally transformed.

The recent turbulence only accelerates changes that were already underway for grocery businesses. New consumer habits and fresh competition have collided with increasing CapEx demands and downward price pressure – all factors that conspire to limit profits and growth.

We help grocery organizations across the industry ensure their strategy both realizes near-term results and positions them to win in the future. Our experts can help with category strategy and assortment, pricing and promotion, delivering a seamless omnichannel experience, supplier negotiations, store operations, cost reduction, and more. Vantage, our location intelligence solution, can help you identify strategic sites for new stores or test the value of new store formats.

As leaders in retail consulting we bring unmatched experience and a robust set of tools and capabilities to every engagement. 


What We Do

What We Do

We work with global grocery clients to transform their businesses and deliver measurable results, be it topline, profitability, or to help future-proof their business. 

Our relevant expertise includes:

Omnichannel retail strategy and innovation: We help you bring “future-back” planning to your omnichannel strategy, apply advanced analytics and develop an enterprise technology strategy that facilitates digital transformation and sustained innovation. Our experts also advise on all facets of M&A.

Reimagined customer experience: Companies can gain a competitive advantage by understanding and optimizing their customers’ journeys. We help you collect the necessary insights into customer segments, private label strategies and marketing excellence.

Intelligent retail operations: Our Advanced Retail Buying solution helps you better negotiate with suppliers and manage your retail categories. Customer-Led Category Management can help you reset your commercial model, to put customers first. We also help you transform store operations, reinvent supply chains, optimize your pricing, assortment and promotion practices, and transform your cost structure to free up funds that can be invested in new growth initiatives.

Modern retail organization: We'll help you set the right operating model for your strategy, enabling you to react quickly to shifts in markets and customer habits. Our Results Delivery® Office helps you engage your talent and ensure that newly implemented capabilities stick.

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Results Delivery® is a registered trademark of Bain & Company, Inc.

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We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results