Online shopping continues to outpace traditional avenues, and retailers, grocers, and restaurant operators are collaborating with last-mile delivery service providers to improve supply chains and logistics. As part of the monthly Forge Retail Showcase series, Bain's Rishi Roongta, who founded the Bain Innovation Exchange, and Jason Tolkin provide an introduction to the last-mile delivery landscape and its leading disrupters. This webinar also features presentations from insurgents such as Gorillas (10:40) and Takeoff Technologies (25:17), that are partnering with retailers to help them improve operations and exceed customer expectations.
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