Case study
A rapid expansion and poor organization were causing this media company's creative department to rapidly burn through resources. Costs were soaring. Bain ranked the opportunities for cost reductions and devised a new creative execution process that reduced costs by 10 percent in the first year.
MediaMiracle* had expanded rapidly, and its creative department was burning through resources at an unsustainable rate.
MediaMiracle's creative department was experiencing a rapid rise in the volume and complexity of its work. Because of the large number of emergency and rush jobs and inadequate planning, costs were spiraling out of control. Poor organization was partly to blame for these problems. Creative development needs were being handled across multiple lines of business (LOBs), creating confusion.
MediaMiracle's resources were being stretched to the breaking point by a lack of clear processes and prioritization within and across LOBs, cultural and technological barriers against re-use of creative material and inadequate staffing. MediaMiracle asked Bain to recommend solutions to these problems.
Given the scope of MediaMiracle's problems, Bain's first task was to analyze and rank areas for immediate improvement opportunity.
Bain recommended creating new creative execution processes to plan work effectively and act on cost-reduction opportunities as they arise.
In the first year of Bain's involvement, MediaMiracle significantly reduced creative execution costs by implementing recommendations for planning, pre-purposing and other key process improvements.
* We take our clients' confidentiality seriously. While we've changed their names, the results are real.
