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Video: Dr. Christian Kinder and Dr. Florian Mueller: Digital insurer of the future

Bain analyses show that the share of customers wanting to use digital channels for interactions with their insurance companies will rise to 79 percent worldwide by 2020.

By Dr. Christian Kinder and Dr. Florian Mueller

Video

Video: Dr. Christian Kinder and Dr. Florian Mueller: Digital insurer of the future
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Bain analyses show that the share of customers wanting to use digital channels for interactions with their insurance companies will rise to 79 percent worldwide by 2020. Dr. Christian Kinder and Dr. Florian Mueller explain the latest sector trends in a video and present four principles which insurance companies can apply to drive the digital transformation.

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