Skip to Content
  • Offices

    Offices

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Spain | Español

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    Main menu

    Industries

    • Aeroespacial y Defensa
    • Agroindustria
    • Químicos
    • Construcción e Infraestructura
    • Productos de Consumo
    • Servicios Financieros
    • Salud y Ciencias de la Vida
    • Maquinaria y Equipo Industrial
    • Medios y Entretenimiento
      Industries
      Medios y Entretenimiento
      • Media Lab
    • Metales
    • Minería
    • Petróleo y Gas
    • Papel y Empaque
    • Private Equity
      Industries
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Sector Público y Social
    • Retail
    • Tecnología
    • Telecomunicaciones
      Industries
      Telecomunicaciones
      • Capital Expenditure
      • Telco Digital Transformation
    • Transporte
    • Viajes y Turismo
    • Servicios Públicos y Energías Renovables
  • Consulting Services
    Main menu

    Consulting Services

    • Customer Experience
    • Sustainability
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategy
    • AI, Insights, and Solutions
    • Technology
    • Transformation
  • Digital
  • Insights
    Main menu

    Insights

    • Industry Insights
    • Services Insights
    • Bain Books
    • Webinars
    • Bain Futures
    View all Insights
    Featured topics
    • Tariff Response
    • Artificial Intelligence
    • Thriving in Uncertainty
    • Executive Conversations
    • Macro Trends
    • M&A Report
    • Healthcare Private Equity Report
    • Paper & Packaging Report
    • Technology Report
    • CEO's Guide to Sustainability
    • CEO Insights
    • CFO Insights
    • COO Insights
    • CIO Insights
    • CMO Insights
    View all featured topics
  • About
    Main menu

    About

    • What We Do
    • What We Believe
    • Our People & Leadership
    • Client Results
    • Awards & Recognition
    • Global Affiliations
    Further: Our global responsibility
    • Sustainability
    • Social Impact
    • World Economic Forum
    Learn more about Further
  • Carreras
    Main menu

    Carreras

    • Trabaja con Nosotros
      Carreras
      Trabaja con Nosotros
      • Find Your Place
      • Nuestras Áreas de Trabajo
      • Equipos Integrados
      • Estudiantes
      • Internships & Programs
      • Eventos de Reclutamiento
    • La Vida en Bain
      Carreras
      La Vida en Bain
      • Blog: Inside Bain
      • Historias Profesionales
      • Nuestra Gente
      • Dónde Trabajamos
      • Apoyando tu Crecimiento
      • Grupos de Afinidad
      • Beneficios
    • Impact Stories
    • Nuestro Proceso
      Carreras
      Nuestro Proceso
      • Qué Esperar
      • Entrevistas
    FIND JOBS
  • Offices
    Main menu

    Offices

    • North & Latin America
      Offices
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Offices
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Offices
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Offices
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Spain | Español
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    • Industries

      • Aeroespacial y Defensa
      • Agroindustria
      • Químicos
      • Construcción e Infraestructura
      • Productos de Consumo
      • Servicios Financieros
      • Salud y Ciencias de la Vida
      • Maquinaria y Equipo Industrial
      • Medios y Entretenimiento
      • Metales
      • Minería
      • Petróleo y Gas
      • Papel y Empaque
      • Private Equity
      • Sector Público y Social
      • Retail
      • Tecnología
      • Telecomunicaciones
      • Transporte
      • Viajes y Turismo
      • Servicios Públicos y Energías Renovables
  • Consulting Services
    • Consulting Services

      • Customer Experience
      • Sustainability
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • AI, Insights, and Solutions
      • Technology
      • Transformation
  • Digital
  • Insights
    • Insights

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Tariff Response
      • Artificial Intelligence
      • Thriving in Uncertainty
      • Executive Conversations
      • Macro Trends
      • M&A Report
      • Healthcare Private Equity Report
      • Paper & Packaging Report
      • Technology Report
      • CEO's Guide to Sustainability
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • About
    • About

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Sustainability
      • Social Impact
      • World Economic Forum
      Learn more about Further
  • Carreras
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Forbes.com

      Theme Park U: The problem with American universities

      Theme Park U: The problem with American universities

      Everyone knows that US college tuitions have soared. Less publicized yet even more troubling is the underlying cause: Universities themselves have major financial problems.

      By Jeff Denneen

      • min read

      Article

      Theme Park U: The problem with American universities
      en

      This article originally appeared on Forbes.com.

      Everyone knows that US college tuitions have soared. Less publicized yet even more troubling is the underlying cause: Universities themselves have major financial problems.

      You can see some of the reasons why on the typical campus tour now underway for high school students and their parents. As these families stand on the precipice of a massive investment, they likely are hearing about cool new dormitory amenities (water park!) or specialty dining halls (vegan everything!). But they’ll probably learn very little about what would make the next four years at that school distinctive academically. Even as schools have tightly managed teaching budgets, spending in other areas such as facilities, administration and “student services” continues to grow.

      These amenities are now priced around $41,000 per year, on average, at a private college. That price tag has risen more than four times the rate of the consumer price index over the past three decades. Public universities may cost less, but they, too, have been rapidly closing the gap. Students and their parents could be forgiven for asking: Will a degree from this college provide four times the advantage in life that it would have 30 years ago? What are we getting for all this added cost?

      Two years ago, education entrepreneur Tom Dretler and I documented how one-third of higher education institutions were on an unsustainable financial path, with significant declines in both equity ratios (equity as a percentage of assets) and expense ratios (expenses as a percentage of revenue) between 2006 and 2010. Most institutions seemed to be slavishly following what we called the “Law of More”: They believed that the more amenities they built, the more they would prosper.

      Since we published our report, public debate and media attention have focused on the high and rising cost of college, which helped to slow tuition growth. Yet the underlying financial problems persist. The National Center for Education Statistics has just released the latest financial data, for 2012, and what’s happened since 2010 is alarming.

      Most universities’ balance sheets have held steady or improved since 2010, largely because endowments were bolstered by the stock market’s recovery. But the expense ratio is a different story. More than half of the schools have seen their expense ratios worsen by 5 percentage points or more. While many schools managed to slow their cost growth, costs still rose overall. The average public institution saw costs grow 1.9% per year from 2010 to 2012 and the average private institution, 5.3%. This is better than the 7% annual growth of the past, but it’s not enough.

      The problem is exacerbated by declines in revenue at most institutions: -0.2% for the publics, -3.2% for the privates. Too many schools have too many empty seats, leading to rising tuition discounts and declining yields—a particular challenge outside the elite 100 universities. Sponsored research is also declining, and it’s concentrating in fewer institutions.

      In response, many schools have launched new programs such as cash-cow master’s degrees and undifferentiated online courses. Yet it’s more urgent to address the fundamental cost issues. What can this vital sector do to overturn the Law of More?

      First, each institution needs to develop a real strategy—meaning to define what makes its education program distinctive, then direct resources to that mission. Equally important, each school must define what it will not do. Princeton, for example, has always resisted the temptation to launch a business school. If campus leaders don’t make these strategic decisions, much of our higher ed system will slide into mediocrity.

      Universities also need to raise the productivity of their academic and administrative operations. The ongoing shift from tenure-track faculty to part-time instructors does not count, because teaching and research quality often suffers as a result. That’s wage arbitrage, not productivity improvement.

      Going for greater efficiency does not mean that effectiveness will decline. In fact, redundant or fragmented operations tend to take longer and have quality problems. Stronger management can fix that. Vanderbilt last year hired a veteran of IBM as its vice chancellor for information technology. He has helped Vanderbilt build a much stronger IT capability and cut redundancy—all at lower cost.

      Finally, schools must fix their internal economics. Universities tend to operate as a federation of colleges or departments. Budget models are complex, and the flow of funds is convoluted. People who manage budgets often have limited options to influence individual academic departments. For example, many campuses don’t charge departments for electricity based on how much power each department consumes.

      Schools that streamline will have more resources to divert to those things, such as teaching, that actually matter most to their customers. In a recent Bain & Company survey of current and prospective students for one large university, “amenities” and “athletics” ranked 10th and 11th in importance. The top two? “Strength in field of study” and “post-graduation employment.” So as high-schoolers and parents visit a school, they can ask what makes it unique. If the campus tour guide has no better description of the school’s core identity than its dining hall choices, then the best choice for those families may be to spend their $41,000 per year elsewhere.

      Written by Jeff Denneen, who leads the Americas Higher Education practice for Bain & Company and is a partner in the Atlanta office.

      Authors
      • Headshot of Jeff Denneen
        Jeff Denneen
        Partner, Atlanta
      Contact us
      Related Industries
      • Higher Education
      Social Impact
      How to cut the waste at colleges that's driving up tuition costs

      Universities must learn how to do more with less.

      Read more
      Social Impact
      The Financially Sustainable University

      A focused strategy can help colleges and universities reinvent their industry and stop spending beyond their means.

      Read more
      Higher Education
      The Rise of the Canadian Venture Scientist

      This is Canada’s moment to turn AI pioneers into venture builders.

      Read more
      Higher Education
      Five Functions Where AI Is Already Delivering

      Spurred on by early success, companies of all sizes are increasing their spending on generative AI.

      Read more
      Higher Education
      Zero-Based Redesign: The Key to Realizing Gen AI’s Cost Savings Potential

      Productivity gains alone won’t create ROI for companies investing in generative AI.

      Read more
      First published in diciembre 2014
      Tags
      • Higher Education

      How We've Helped Clients

      A Conglomerate Charts a New Global Strategy

      Read case study

      Can Microchips Turbocharge Sustainability Improvement?

      Read case study

      A holding company lets go to grow

      Read case study

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Stay ahead in a rapidly changing world. Subscribe to Bain Insights, our monthly look at the critical issues facing global businesses.

      *I have read and understand Bain’s Privacy Notice.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Contact us Sustainability Accessibility Terms of use Privacy Modern Slavery Act Statement Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices