Rakesh Pozhath is a member of our Financial Services practice, with deep expertise in payments, transaction banking, banking tech, blockchain, fintech, and retail/SME lending. He is also an active contributor to the firm's Customer and Enterprise Technology practices.
With nearly a decade of experience in management consulting, Rakesh has worked closely with multiple global and Indian payment infrastructure providers and large banks on real-time A2A payments, credit cards, and payment tech. He has led multi-year customer experience and digital transformation programs for top-tier regional and local banks, serving clients across India, Southeast Asia, and Europe.
Rakesh has notable experience in advising clients on a variety of issues, including growth strategy, customer experience transformation, digital transformation, new product design and monetization, operating model redesign, and performance improvement.
He earned an MBA from the Indian Institute of Management, Bangalore, and a B. Tech in Computer Science from the Indian Institute of Technology, Madras.