Executives on Transformations

Rethinking Transformation: Lawrence Lam on Leading Change at Prudential

Frankie Leung speaks with Lawrence Lam, CEO of Prudential Hong Kong, about organizational transformation and sustaining change through a people-led approach.

  • First published on января 29, 2026

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Rethinking Transformation: Lawrence Lam on Leading Change at Prudential
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Lawrence Lam, CEO of Prudential Hong Kong, joins Frankie Leung, Partner and member of Bain's Financial Services practice serving clients across Greater China, to share his experience leading an ongoing transformation amid a rapidly evolving insurance market. Lam discusses Prudential Hong Kong’s transformation journey, including how it has navigated uncertainty and embraced a transformation touching nearly every part of the company. He reflects on the goal of building an agile, resilient organization powered by teams excited to embrace change.

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