Leading experts on the Korean retail industry gathered at the 2016 Retail Forum held by Chosun Biz to discuss "How to win in the retail platform transformation." The forum included four sessions of panel discussions on the globalization of food, win-win & regulation, e-commerce and duty-free stores. Hewie Kang, a partner with Bain & Company, was a participant in the e-commerce session. "Online retailers have to answer the question of how to expand their customer base to meet their objectives, while offline retailers have to figure out what strategy and investment they need," he said.

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