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Jan-Peter Böttcher

Partner,

Zurich

Strong expertise in Retail Banking & Wealth Management with emphasize on go-to-market and customer experience

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Jan-Peter Böttcher is a member of our Financial Services and Customer Strategy & Marketing practices.

Jan-Peter has extensive experience advising clients in retail banking and wealth management across EMEA. He supports clients on a wide range of critical topics, including strategy development, digital transformation (including gen AI), go-to-market models, sales acceleration across digital and traditional channels, and customer experience enhancement, particularly Net Promoter Score (NPS) programs.

He holds a master’s degree in business administration from the University of Hamburg and has prior industry experience in private wealth management.

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