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Ivan Hindshaw: How Results Delivery® Works

Understanding human behavior can help executives manage successful change efforts.

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Ivan Hindshaw: How Results Delivery® Works
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When executives undertake change management initiatives or full-scale transformations, they often overinvest in designing the program and underinvest in realizing the results after installation. While all change is disruptive, explains Bain Partner Ivan Hindshaw, human reaction to change is very predictable. Executives who recognize that from the outset improve their chances of delivering the results of change.

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