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      How we can help

      B2B E-commerce

      The right e-commerce strategy doesn’t replace your salesforce—it empowers it. Your sales reps can focus on high-value customer interactions and new business development while your platform optimizes every facet of routine sales.

      B2B E-commerce
      • Overview
      • Qué esperar
      • Client Results
      • Insights
      • Our Team
      • Related Offerings

      Deciding to build an e-commerce platform is easy, but executing is hard. You need to create an efficient, powerful platform that meets the ever-shifting needs and expectations of your customers. But businesses often depend on multiple legacy systems pieced together over many years.

      We help companies in every industry meet this challenge and deliver the seamless digital experiences customers expect. We start by understanding your unique commercial landscape—the products, sales processes, and customer segments that matter most. Then we help you tailor and prioritize your digital initiatives, so you seize the biggest opportunities right away.

      Backed by our deep expertise in product and experience design, we take a top-to-bottom view of your existing capabilities, particularly the digital infrastructure that your e-commerce platform will depend on. We’ll help you identify and fix deficiencies, and reduce rather than increase complexity.

      We combine cutting-edge data analysis with an empathetic study of your customers to give you a keen understanding of your buyers and how you can better meet their unmet—and often unspoken—needs. Then we’ll collaborate with your team to design a solution that is technologically advanced, provides a great customer experience, and satisfies your business case. At the same time, we’ll help drive customer adoption of that platform through a combination of digital marketing, strategic pricing and assortment, supply chain enhancements, and strong incentives for your sales reps and channel partners.

      Digital sales excellence is not about technology: it’s about discovering what customers need, and what you can and should do to satisfy those needs. We can help you shape an omnichannel strategy and design an innovative e-commerce solution that delights your customers, your sales teams, and your shareholders.

      Read more Read less

      Qué esperar

      Qué esperar

      Expanded markets

      Expand your sales reach and find new ways to serve existing customers

      Reduced costs

      Automate reordering processes and provide self-serve options, to boost ROI and customer satisfaction

      Rapid prototyping

      Launch an e-commerce solution and refine it through an iterative, test-and-learn process

      Client Results

      Go-to-Market Strategy

      New Data-Driven Channel Strategy Fuels a Manufacturer’s Immediate Profitability and Growth Potential
      The company’s data-driven approach increased sales opportunities and improved its bottom line.

      Sales and Marketing

      Our Pricing Volatility Playbook Helped a Market Leader Preserve Margins
      IndustrialCo’s customers held a distinct bargaining edge, until the company turned to us for help.
      read more

      The Sales Playbook of Successful B2B Teams

      High-performing B2B companies are increasingly using sales plays driven by data to create and win opportunities and customers.

      Read more

      Insights

      AI, Insights, and Solutions
      Executive Survey: AI Moves from Pilots to Production
      As AI becomes a top priority, businesses are scaling faster, seeing more impact—and preparing for disruption.
      Brief
      AI, Insights, and Solutions
      Better Questions, Better Sales Calls
      Top reps dig deep even when the deal doesn’t close on the first contact.
      Snap Chart
      Sales and Marketing
      Growth Leaders Redefine Productivity
      Bain partners share how today's top companies are turning efficiency into strategic advantage.
      Webinar
      Customer Experience
      The Customer Loyalty Metrics That Matter Most for B2B Companies
      Mining customers’ perceptions of the brand, account relationships, and joint projects inform the best next actions to foster loyalty and long-term growth.
      Snap Chart
      read more

      Our Team

      Headshot of Sushant Khandelwal

      Sushant Khandelwal Partner New York

      Headshot of Mackenzie Bushy

      Mackenzie Bushy Partner Austin

      Headshot of Jamie Cleghorn

      Jamie Cleghorn Partner Chicago

      Headshot of Eliza Kennedy

      Eliza Kennedy Partner Boston

      Headshot of Jordan Lee

      Jordan Lee Partner San Francisco

      Headshot of Dennis Jones

      Dennis Jones Partner Denver

      Headshot of Chris Human

      Chris Human Partner San Francisco

      Headshot of Jessica Schreiber Solera

      Jessica Schreiber Solera Partner Houston

      Coro®

      Coro is a breakthrough suite of digital solutions that aligns people, processes, and technology in an integrated commercial system that makes your go-to-market organization the profitable growth engine you know it can be.

      View coro

      Related Offerings

      Route-to-Market

      Route-to-Market

      More than ever, sales excellence requires a smart route-to-market strategy. We’ll help you deploy resources more effectively to get your products to customers through the right channels.

      Read more

      MoneyMap®

      MoneyMap®

      To win in today’s market you need a clear view of where the opportunity lies. MoneyMap, part of our Coro® suite of digital solutions, offers the comprehensive, granular visibility you need to up-sell, cross-sell and capture new business across complex customer segments.

      Read more

      Go-to-market Transformation

      Go-to-market Transformation

      Build a detailed analysis of market opportunity—and mobilize your sales teams to attack it.

      Read more

      Account Management

      Account Management

      The right accounts, cadence, actions and tools. Those are the cornerstones of strong account management. Get it right and the results can be transformative. We help you do just that, with a proven end-to-end program that gets results.

      Read more
      see more

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Coro® and MoneyMap® are registered trademarks of Bain & Company, Inc.

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