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      Industry

      IT Services

      IT Services

      Amid waves of disruption, build a strategy for sustained growth

      Our Experience

      ~4,000
      projects completed in the last five years
      8+
      of the top industry players (>$10B revenue) have worked with us

      To win in today’s dynamic IT services industry you need to meet your clients’ rapidly evolving needs efficiently, adaptably, and strategically. Our IT services industry consulting teams bring an agile, results-focused approach shaped by our deep expertise across all relevant capabilities.

      We have helped companies manage costs, transform operations, embrace the latest digital technologies, and seize new market opportunities. In more than 450 client engagements in the last six years, we have supported companies across the full spectrum of subsectors, from cloud, hosting, and infrastructure providers to outsourcers, VARs, systems integrators, network equipment companies, and more.

      Our seamless global network of experts can provide unparalleled insights into the trends that make IT infrastructure management more complex every day. These include the ongoing shift to cloud, the proliferation of mobile devices and the Internet of Things, and the global battle to strengthen cybersecurity defenses. To stay competitive, IT services firms must help their customers build robust in-house data analytics capabilities, transition to “as-a-service” delivery models, and continue perfecting traditional offerings like remote infrastructure management and application development and maintenance.

      We collaborate closely with you to develop new strategies and operating models, transform costs, reinvent supply chains, optimize pricing, and deliver superior customer experiences. We can help you augment your existing capabilities through an M&A strategy that spans target identification, post-merger integrations, and divestment.

      Within India’s vast IT services market, we have advised eight of the top 10 IT services providers on their domestic and global operations. And our status as the leading consulting partner to the private equity industry extends to IT services, where we have advised on nearly 50% of the sector’s deals, in every region of the world, providing unmatched due diligence expertise.

      As the world continues to race into the digital future, the bar for IT services companies gets ever higher. We can help you build your business, expand your capabilities, and keep in front of technological change.

      Read more Read less

      Technology Report 2025

      AI leaders are extending their edge

      Explore the report

      Our Client Results

      Cloud Computing

      A Go-to-Market Redesign Helps a Tech Company Thrive
      Transformed account planning helps the company identify nearly $300 million in new opportunities.

      Technology

      Aggressively growing an IT service provider with a high-performance culture
      We worked with one of India’s leading IT service providers to transform its fragmented, unintegrated organization into a high performance culture that powers sustained growth.
      See more

      Our IT Services Consultants

      Headshot of Megha Chawla

      Megha Chawla Partner New Delhi

      Headshot of Sandeep Nayak

      Sandeep Nayak Partner Mumbai

      Headshot of Mark Brinda

      Mark Brinda Partner New York

      Headshot of Bhanu Singh

      Bhanu Singh Partner Silicon Valley

      Headshot of Hans Joachim Heider

      Hans Joachim Heider Partner Munich

      Headshot of Sushant Khandelwal

      Sushant Khandelwal Partner New York

      Headshot of Gaurav Sadana

      Gaurav Sadana Partner New Delhi

      Headshot of Piyush Goswami

      Piyush Goswami Partner Bengaluru

      See more

      Our IT Services Insights

      India @2047: Transforming India into a Tech-Driven Economy
      A strategic technology roadmap to achieve India’s “Viksit Bharat” ambition
      Report
      AI, Insights, and Solutions
      AI Pods as a Service: Modular, Scalable, and Built for Speed
      Emerging services offer the agility enterprises need to test, deploy, and scale faster, with fewer barriers.
      Article
      Mergers and Acquisitions
      Software M&A
      The good news: Most deal best practices still apply to AI acquisitions.
      M&A Report
      AI, Insights, and Solutions
      Exploring AI for Packaging Circularity
      AI is already creating value across the packaging lifecycle, from optimising design and reducing material use to improving sorting and traceability.
      Consumer Goods Forum
      See more

      How We Can Help

      Bain Software Value Creation

      Bain Software Value Creation

      Help your company join the ranks of these high performers. Our proven approach evaluates your company across seven domains and capabilities, identifying the most valuable opportunities for your growth stage and competitive context.

      Read more

      Business Strategy

      Business Strategy

      Win today and in the future.

      Read more

      M&A Capability

      M&A Capability

      To achieve strong growth through M&A it's imperative to develop a repeatable model based on four key disciplines. Success rates double when you master these critical capabilities. 

      Read more

      Cybersecurity

      Cybersecurity

      Define and implement the actions that will enable you to reach your target cybersecurity maturity level, and conduct regular health checks to make sure you remain resilient as technology—and the nature of cyberattacks—evolve.

      Read more
      See more
      View All Consulting Services

      Explore Our Technology Sector Expertise

      Explore Our Technology Sector Expertise

      • Cloud Computing

      • Hardware

      • IT Services

      • Semiconductors

      • Software

      • Technology

      • Internet of Things

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

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