Sobre Alexandre Experiencia Private Equity Telecommunications Customer Experience Modern Marketing Net Promoter System® Sales and Marketing Recent Insights “The Return of Churn in Telecom,” Infographic, septiembre 28, 2021 “Fixed-Mobile Convergence Is Ready to Take Off in the US,” Infographic, junio 22, 2021 “Don’t Burst the Bubble: How to Keep Video Audiences Streaming after Covid-19,” Infographic, junio 24, 2020 “Covid-19: How Telcos Can Reset Their Customer Strategy,” Brief, mayo 18, 2020 “Coronavirus: Here’s Streaming Platforms’ Path to Lasting Customer Relationships,” Brief, abril 09, 2020