Alexandre Mercier
Former Practice Director,
About Alexandre
Expertise
Recent Insights
- “The Return of Churn in Telecom,” Infographic, September 2021
- “Fixed-Mobile Convergence Is Ready to Take Off in the US,” Infographic, June 2021
- “Don’t Burst the Bubble: How to Keep Video Audiences Streaming after Covid-19,” Infographic, June 2020
- “Covid-19: How Telcos Can Reset Their Customer Strategy,” Brief, May 2020
- “Coronavirus: Here’s Streaming Platforms’ Path to Lasting Customer Relationships,” Brief, April 2020