Radical simplification to transform the customer experience
Telcos power and sustain our ever more connected lives. The rise of remote work and a rapidly expanding digital economy make them even more crucial—whether meeting the explosive demand for video conferencing or enabling industries like healthcare to provide new virtual options. In addition to their core connectivity services, telcos are at a critical juncture with the Internet of Things, automated operations, and edge computing, all of which depend on the foundational technologies and expertise telcos provide.
As trusted advisors, we can help you make the most of today’s opportunities by strengthening core assets and services while building an ecosystem to support new ventures. Our telecom consulting experts have transformed the businesses of most major players across the industry: We’ve helped 93% of the world’s top 30 telecom operators, and we are the leading advisors for private equity funds on telecom deals.
As the lines between industries blur, our expertise in tech, media, and other adjacent businesses is integral to our client results. Our strategic advantage? We combine deep industry expertise, strategic partnerships, and proprietary tools to help you:
Today’s business landscape requires that telcos consider their broader impact, including ramping up efforts to meaningfully address diversity, equity, and inclusion at all levels. As part of the TM Forum, we bring together industry leaders to make real and lasting change in these areas. We’ve also partnered with the TM Forum on the pilot of an Inclusion and Diversity Score (IDS), a universal index that measures the inclusive culture of the industry and in turn, helps drive top talent to telcos.
The telecommunications industry is at an inflection point. The telco of the future will embrace new technologies and processes while keeping the customer and their needs front and center.
Hyperlocal data, at scale, to drive critical decisions. Now Telcos can achieve breakthrough ROI.Explore Lumi
Share of top telecom companies we’ve helped globally
Telecommunications consulting projects in the last decade
We are thrilled to be part of TM Forum’s award-winning hybrid series, running from 22 September – 14 October. Hear from leaders, pioneers and visionaries in telecoms.Learn more
An integrated approach that connects sustainability to your strategy—and to results
It’s a new era for telcos: As 5G takes hold, it’s no longer enough to be digitally native. You need to be AI-native. That’s why we created Lumi, a breakthrough AI-powered platform that gives all your decision-makers incredibly detailed customer, competitive and network data & insights, so they can make faster, more accurate decisions that drive superior ROI.
Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.
Figure out what your customers care about most, then design great customer experiences, and arm and inspire your employees to deliver them.
Address the challenge of maintaining the telecom industry’s target capital intensity ratio by prioritizing capital expenditures that improve strategic position and enable market share growth.
To win in today’s market you need a clear view of where the opportunity lies. MoneyMap, part of our Coro℠ suite of digital solutions, offers the comprehensive, granular visibility you need to up-sell, cross-sell and capture new business across complex customer segments.
Build a truly representative organization characterized by a culture of belonging, support and trust.