Ilker Carikcioglu is a director of marketing science, based in Boston. He joined our Chicago office in 2006 and has also worked in our London, Singapore and Istanbul offices.
During his time at Bain, Ilker has added value to numerous Bain projects. His involvement in these projects has comprised of advanced statistical analyses such as key driver identification, customer segmentations, full potential and white space analyses, and conjoint and pricing research. He has also contributed to several client NPS implementation and customer loyalty initiatives.
Ilker has recently contributed to research evaluating distinct elements of customer value and has a keen interest in behavioral economics and consumer behavior.
Ilker holds an MA in Quantitative Methods in the Social Sciences from Columbia University in New York.
- “Sidestepping Survey Fatigue, Predictive NPS Gets to the Heart of Customers’ Attitudes ,” Expert Commentary, enero 28, 2021, Article