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      Rebecca Stephens-Wells

      Partner,

      Toronto
      Headshot of Rebecca Stephens-Wells
      Ponte en contacto

      Acerca de Rebecca

      Experiencia

      • Financial Services
      • Customer Experience

      Rebecca Stephens-Wells is a partner in our Financial Services and Customer practices, based in Toronto.

      She has a particular focus on insurance and wealth management and is an expert in customer experience and growth strategy, operating model redesign, and large-scale transformation and change programs. Her work also includes corporate and business unit strategy, performance improvement, due diligence, and post-acquisition value creation.

      In addition to her client work, Rebecca serves as a Womxn at Bain champion for the Toronto office.

      Prior to joining us, she was a pricing manager for Bell Mobility.

      Rebecca earned her MBA from the Rotman School of Management at the University of Toronto. Through a double degree program, she also earned a Bachelor’s in Mathematics from the University of Waterloo and a Bachelor’s in Business Administration from Wilfrid Laurier University.

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      Recent Insights

      • “New Life for Life Insurance: Revitalizing Industry Growth,” Brief, julio 09, 2025
      • “It’s for Real: Generative AI Takes Hold in Insurance Distribution,” Brief, abril 01, 2024
      • “From AI Experiments to AI at Scale: A Conversation with State Farm’s Fawad Ahmad,” Executive Conversations,Article

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