What We Believe
What We Believe
We believe that bold steps define the future. That the ambition to lead requires the courage to adapt. And that doing the right thing is rarely easy, but always worth it.
We seek out people and clients who challenge themselves to be exceptional—and champion that spirit in others. We’re guided by True North, our unwavering commitment to always do the right thing by our clients, people and communities.
We define a bold ambition with clients, then work together as one team to create such high levels of value that we set new standards of excellence for our industries.
We opened our doors on the principle that clients should get results—not just reports—from their consultants. We broke the rules by developing customized strategies that helped clients beat their competition. We continue to work with ambitious clients who want to define the future, not hide from it.
We have various "tied economics" arrangements with our clients, allowing us to better align our financial incentives with client outcomes. Our people are passionate about delivering tangible results for clients, and these arrangements make our commitments more than a promise. We succeed only when our clients do.
More than 80% of major change efforts fall short of their goals. Our approach helps clients overcome the odds by predicting, measuring and managing the risk associated with change from day one. The results: a proven method to structure, orchestrate and enable the changes necessary to achieve a competitive advantage.