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Press release

Bain & Company forms Bain Alliance Ecosystem to help clients achieve breakthrough results

Bain & Company forms Bain Alliance Ecosystem to help clients achieve breakthrough results

A network of partnerships complements the firm’s capabilities and expertise

  • 17.11.2017
  • min read

Press release

Bain & Company forms Bain Alliance Ecosystem to help clients achieve breakthrough results


A network of partnerships complements the firm’s capabilities and expertise

New York – Nov. 17, 2017 – Bain & Company has launched the Bain Alliance Ecosystem – a network of partnerships with complementary tool, technology, and service providers – to accelerate delivery of breakthrough client results.

As new technologies and digital innovations accelerate the pace of change across industries, Bain’s clients must develop and implement new strategies faster than ever before. Relevant new capabilities must be evaluated, prototyped and scaled as part of the process, so strategy is informed by what’s possible and enabled by what’s practical.

To meet this need, Bain partners with best-of-breed tool, technology, and service providers that complement its services. Bain teams deploy these partnerships to work faster and smarter. In the process, Bain clients experience relevant new capabilities, enabling faster assimilation of new ideas, skills, and ways of working. Bain Alliance Ecosystem members put their capabilities into action as integral enablers of strategy development and implementation. Working together, we go farther faster, executing breakthrough innovation, growth, and efficiency initiatives at unprecedented speed for our clients.

Partnering enables Bain to stay focused its mission – redefining the strategy consulting business – while incorporating cutting-edge innovations from other industries in its offerings.

“Strategy consulting is changing rapidly,” said Tom Springer, who leads the Bain Alliance Ecosystem. “It is imperative that we develop and deploy new capabilities with clients as part of our strategy work, not after the fact.”

The Bain Alliance Ecosystem complements Bain’s capabilities and expertise in five areas: data, tools, technology solutions, specialized expertise, and thought leadership. The Ecosystem consists of more than 20 alliance partners and preferred vendors in these areas of focus, with over 30 additional partners and vendors in pilot.

For example, Bain’s Customer Strategy and Marketing (CS&M) practice teams with several customer experience management technology solution providers to deliver Net Promoter System (NPS)TM programs. Bain teams prototype key NPS processes like closed loop feedback on these solutions to do their work more efficiently and leave Bain clients with solutions that scale rapidly throughout their businesses.

Other examples of Bain Alliance Ecosystem members making a difference for Bain clients include social media data sources, unstructured data analysis tools, workplace analytics tools, supply chain optimization platforms, and test and learn experimentation platforms. Ecosystem members have been deployed at more than 175 Bain clients to date, across a broad range of industries, capabilities and geographies. Adoption is accelerating rapidly among Bain teams and clients, as the list of client success stories grows longer.

“Through the Bain Alliance Ecosystem, the firm’s clients have access to enhanced offerings that deliver better results – faster,” said Springer.

To arrange an interview with Mr. Springer, contact: Dan Pinkney at dan.pinkney@bain.com or +1 646 562 8102

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About Bain & Company 

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. 

Across 64 cities in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.