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Companies That Earn Customers’ Loyalty Outperform With Investors

Net Promoter Score℠ leaders in the US excel in shareholder return as well as revenue and operating income growth.

Joanna Zhou, Richard Hatherall, Phil Sager, Daniel Möllerhenn, and Anna Krementz

  • First published on октября 18, 2024

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Companies That Earn Customers’ Loyalty Outperform With Investors
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Authors
  • Practice Director
  • Headshot of Richard Hatherall
    Advisory Partner, Sydney
  • Headshot of Phil Sager
    Партнер
  • Headshot of Daniel Möllerhenn
    Advisor, Frankfurt
  • Headshot of Anna Krementz
    Vice President, NPS Prism
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