Jason Barro is a partner based in Bain & Company's New York office. He is a leader in Bain's Customer Strategy & Marketing practice, specializing in the Net Promoter System® and customer-driven transformations.

He has more than 14 years of consulting experience with Bain.

Jason has extensive experience leading customer transformations across a wide range of industries, including media, cable, retail, banking, credit cards, restaurants and healthcare. He has advised both business-to-consumer and business-to business companies.

Prior to joining Bain in 2004, Jason was an assistant professor of business administration at Harvard Business School from 1999-2004, where he performed research and taught courses on microeconomics, corporate governance and health economics. 

Jason earned his PhD, Masters and Bachelor of Arts degrees in economics from Harvard University.