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      Henrik Naujoks

      Partner,

      Hong Kong
      Headshot of Henrik Naujoks
      Get in touch

      About Henrik

      Expertise

      • Financial Services
      • Insurance
      • Risk, Finance and Regulation
      • Digital

      Dr. Henrik Naujoks is a member of our Financial Services practice. 

      Henrik has more than 30 years of management consulting experience, addressing the most complex challenges facing financial services leaders. Over the past several years, his work has predominantly focused on digital and customer-led transformations and the re-invention of the insurance industry. He is the previous head of our Asia-Pacific (APAC) Financial Services practice. 

      Before joining Bain’s Hong Kong team, Henrik worked in several of our other global offices, including Singapore, Munich, Dusseldorf, Zurich and Los Angeles.

      Henrik is a frequent speaker at financial services industry meetings. He has been quoted in leading publications, such as the Financial Times, The Economist, Forbes.com and The Business Times. He has also been interviewed on CNBC and Bloomberg.

      In addition to his client work, Henrik dedicates time to social initiatives and acts as an advisor for several non-profit organizations and social entrepreneurs. In 2007, the World Economic Forum selected him as a Young Global Leader.

      Prior to joining Bain in 1993, he held an apprenticeship in banking.

      Henrik studied business administration in Munich and earned his doctorate at the University of St. Gallen, where he wrote his thesis on organizational theory and behavior in large organizations. He was also granted a scholarship by the German National Merit Foundation (Studienstiftung des deutschen Volkes).

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      Recent Insights

      • “Continuous Transformation: Alger Fung on Leading AIA Through Change,” Executives on Transformations,Ιανουάριος 2025, Video
      • “After Years of Customer Loyalty Programs in Insurance, What Works, and What’s Next?,” Brief, Απρίλιος 2024
      • “Customer Behavior and Loyalty in Insurance: Global Edition 2023,” Report, Φεβρουάριος 2023
      • “Insights from the Singapore FinTech Festival 2022 ,” Brief, Φεβρουάριος 2023
      • “Insurers May Miss the Nuances of Consumer Views on ESG ,” Infographic, Μάρτιος 2022

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