Stephen Caine
Partner,
Chicago Co-Managing Partner
About Stephen
Expertise
Stephen Caine is a co-managing partner of Bain's Chicago office and a member of our Retail and Customer Strategy & Marketing practices.
He has more than 15 years of management consulting experience with Bain.
Steve has worked with retail and consumer products clients across a broad range of topics in corporate and business unit strategy, leading major turnaround efforts to drive growth and performance improvement. Through this, he has worked across all major retail sectors and formats, including grocery, apparel, specialty and department store.
His areas of particular expertise include customer strategy, new format development, merger integration, organizational design, pricing, omnichannel strategy, assortment optimization, store operations and customer loyalty.
Before joining Bain, Steve earned an MBA from The Wharton School at the University of Pennsylvania after beginning his career developing retail and commercial office properties for a major real estate developer in the western US. Prior to that, he earned an Honors BA from the University of Utah in Political Science.
Recent Insights
- “Unwrap Value for the Holidays and Beyond: A Retailer’s Pricing Guide,” Retail Holiday Newsletter,Νοέμβριος 2023, Infographic
- “Retailers, Are You Getting the Full Value of Your Dynamic Pricing Strategy?,” Article, Οκτώβριος 2023
- “How Retailers and Shoppers Are Weathering Holiday Inflation,” Retail Holiday Newsletter,Νοέμβριος 2022, Brief
- “The High Expectation for Short Wait Times in Grocery,” Snap Chart, Μάιος 2022
- “Love, Love Me Do: New Data Proves the Value of Customer Love ,” Brief, Φεβρουάριος 2022