He has more than 15 years of management consulting experience with Bain.
Steve has worked with retail and consumer products clients across a broad range of topics in corporate and business unit strategy, leading major turnaround efforts to drive growth and performance improvement. Through this, he has worked across all major retail sectors and formats, including grocery, apparel, specialty and department store.
His areas of particular expertise include customer strategy, new format development, merger integration, organizational design, pricing, omnichannel strategy, assortment optimization, store operations and customer loyalty.
Before joining Bain, Steve earned an MBA from The Wharton School at the University of Pennsylvania after beginning his career developing retail and commercial office properties for a major real estate developer in the western US. Prior to that, he earned an Honors BA from the University of Utah in Political Science.
- “Omnichannel Grocery Is Open for Business—and Ready to Grow,” Rapport, 5 février 2019
- “Grocery Retailing, Reimagined,” Etude, 14 février 2018
- “How Big Brands Can Prepare for US Grocery's Tectonic Shifts,” Etude, 8 mars 2017
- “Viewpoint: You Cut Prices, Did Shoppers Notice?,” Supermarket News, 8 mars 2017, Article
- “How Grocers Can Improve Shoppers' Price Perception,” Etude, 15 février 2017