HBR.org Using AI to Build Stronger Connections with Customers Using AI to Build Stronger Connections with Customers Smart companies are using AI to enhance—not automate—the customer experience. By Maureen Burns, Sharona Sankar-King, Priscilla Dell'Orto, and Eduardo Roma 1 min read Article Using AI to Build Stronger Connections with Customers Table of Contents Progress: en Published in août 2023 Tags AI, Insights, and Solutions Artificial Intelligence Artificial Intelligence Insights CMO Insights Connected Customer Customer Experience Financial Services Sales and Marketing Vector℠ Back to top
