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Using AI to Build Stronger Connections with Customers
Smart companies are using AI to enhance—not automate—the customer experience.
著者：Maureen Burns, Sharona Sankar-King, Priscilla Dell'Orto, and Eduardo Roma
HBR.org
Using AI to Build Stronger Connections with Customers
Using AI to Build Stronger Connections with Customers
Smart companies are using AI to enhance—not automate—the customer experience.
著者：Maureen Burns, Sharona Sankar-King, Priscilla Dell'Orto, and Eduardo Roma
- First published on 8月 01, 2023
-
min read
Article
Using AI to Build Stronger Connections with Customers
en
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