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      How we can help

      Capability Sourcing

      Outsourcing and offshoring are at a turning point. Growth in as-a-service models, disruptive technologies such as cloud and automation, and new data security and privacy standards are a few of the forces disrupting traditional approaches to sourcing. We can help you navigate these forces and enhance your competitive position.

      Capability Sourcing
      • Overview
      • What to Expect
      • Experience & Impact
      • Our Insights on Capability Sourcing
      • Our Team
      • Related Offerings

      Outsourcing and offshoring have transformed the way companies do business. We help companies fully realize the promise of outsourcing and offshoring while managing the risks. We partner with companies to outsource work and set up onshore, nearshore, or offshore captives. 

      For outsourcing, our capabilities span the full lifecycle from developing the sourcing strategy, partner selection, transition and ongoing governance to turning around or renegotiating under-performing outsourcing relationships. Similarly, for captives, our capabilities range from design through execution.

      Since we are independent and objective with no downstream implementation or outsourcing goals, we will advise you as if your business was our own.

      What to Expect

      What to Expect

      Lower cost

      Reduce costs through scale and global delivery

      Improved service quality

      Standardize, simplify and automate processes

      Flexibility and new capabilities

      Scale services up or down more quickly and gain access to new capabilities you currently lack

      New sources of talent

      Tap into a more diverse and wider talent pool

      Our Experience & Impact

      Our Experience & Impact

      750+

      Completed projects

      20-40%

      Savings achieved

      Our Client Results

      Технологии

      Outsourcing helps tech company focus on its core
      A technology company sought Bain's help implementing a transformation program. Bain made recommendations that achieved $85 million in cost savings for the company.

      Финансовые услуги

      Salvaging a Technology Outsourcing Deal Gone Bad
      To facilitate the a major deal's regulatory approval process we helped BankCo drive negotiations and rebase financial analysis. The results were aligned with the business and corporate strategy.

      Our Insights on Capability Sourcing

      Shared Services
      Megha Chawla: Outsourcing Aims Higher on Cost, Performance and Innovation
      Companies can leverage outsourcing to achieve initial and sustained cost benefits as well as flexibility.
      Video
      Shared Services
      To Outsource, or Not to Outsource?
      Does outsourcing improve supply chain performance? The answer depends on a combination of flexibility, cost, speed and access to technology.
      Operations Excellence
      Net Promoter®
      Prateek Majumdar: Global In-house Centers in India
      To meet changing demands, these low-cost, offshore centers can rethink their strategies by asking a few key questions.
      Video
      Capability Sourcing
      Rethinking Tech Outsourcing: Five Actions to Create Value
      Despite predictions that outsourcing would decline, Bain’s research shows most companies still rely on it—and many plan to expand their use.
      Brief
      See more

      Our Capability Sourcing Experts

      Headshot of Michael Heric

      Michael Heric Партнер New York

      Headshot of Megha Chawla

      Megha Chawla Партнер New Delhi

      Headshot of Sachin Shah

      Sachin Shah Партнер London

      Headshot of Bhanu Singh

      Bhanu Singh Партнер Silicon Valley

      Headshot of Gaurav Agrawal

      Gaurav Agrawal Партнер Dubai

      Headshot of Praveen Bhardwaj

      Praveen Bhardwaj Партнер Washington, DC

      Headshot of Patrick O'Hagan

      Patrick O'Hagan Партнер Boston

      Related Offerings

      Shared Services

      Shared Services

      Our Share Smarter, Serve Better approach helps you rethink what work gets done, how and by whom. The result: Your people can focus their skills and energy on the work that matters most to your strategy - and do it faster, smarter and more efficiently.

      Read more

      Zero-based Redesign

      Zero-based Redesign

      Transform your operating model to simplify your organization, streamline work processes, reveal digital opportunities and unlock massive savings.

      Read more

      Automation

      Automation

      Don’t just improve the status quo: reinvent how work gets done. 

      Read more

      Business Process Redesign

      Business Process Redesign

      Process redesign can help you deliver the highest quality service in the most productive way at the most competitive cost. We have helped hundreds of companies do just that, typically saving them 20% to 30% of the addressable cost base. 

      Read more

      Хотите продолжить обсуждение?

      Мы помогаем мировым лидерам бизнеса решать самые сложные проблемы и находить наилучшие возможности. Работая вместе, мы добиваемся устойчивых положительных изменений и результатов.

      Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

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