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Insurers and Consumers in Covid-19 Markets: Too Many Missed Connections

Insurers can do more to retain customers who are looking to switch providers.

Camille Goossens, Henrik Naujoks, Andrew Schwedel, and Harshveer Singh

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Insurers and Consumers in Covid-19 Markets: Too Many Missed Connections
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A Digital Reckoning for Insurance Companies

With consumers relying more on online and mobile tools during the Covid-19 pandemic, can insurers deliver a better digital experience?

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    Партнер, Paris
  • Партнер, Hong Kong
  • Партнер, New York
  • Партнер, Singapore
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