Healthcare systems are adapting to the coronavirus quickly, often faster than the growth of their Covid-19 caseload. Systems are adding mental health resources for providers, expanding bed capacity, and redeploying specialists to help with frontline patient care, with New York City and Boston leading the way. Even in Dallas and Atlanta, where caseloads are far lower, some 40% of providers have adopted these changes in preparation for an influx of patients they hope will not arrive.
Joshua Weisbrod, a Bain & Company partner based in New York, leads the firm’s Healthcare practice in the Americas. Michael Brookshire is a partner in Bain’s Healthcare practice and is based in Dallas. Erin Ney is a board-certified internist and an expert manager in Bain’s Healthcare practice; she is based in Boston.