Communications specialist focused on strategy and customer-led growth.
Throughout more than two decades with us, Mark has advised clients across industries, focusing on the communications sector. He has developed practical solutions for clients including business unit growth strategies, M&A and corporate strategies, customer and go-to-market strategies, network strategies, and performance improvement.
His most recent work includes full potential growth strategy, B2B strategy and commercial excellence, corporate and PE due diligence, and customer experience redesign.
Prior to joining us, Mark served as a surface warfare officer and nuclear engineer in the United States Navy.
Mark graduated from the Massachusetts Institute of Technology, where he earned a degree in Aeronautical Engineering and minored in Political Science. He also received his MBA from the University of Virginia Darden School of business.
Developed and executed corporate growth strategy for market leading communications company
Led customer experience/NPS transformation for major wireless carrier
Led customer experience redesign for broadband and video provider
Involved with local MBA recruiting