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      Michael Brookshire

      Партнер,

      Dallas

      Head of our Americas Healthcare & Life Sciences practice

      Headshot of Michael Brookshire
      Get in touch

      Michael

      Специализация

      • Здравоохранение
      • Service Operations
      • Повышение эффективности деятельности
      • Стратегия

      Highlights

      • 20+ years' firm experience
      • Specializes in advising clients across strategy, operations, customer experience, and M&A

      Michael Brookshire is the leader of our Healthcare & Life Sciences practice in the Americas and is a member of our Strategy, Performance Improvement, and Customer practices.  

      His clients span the full range of providers, including health systems, academic medical centers, outpatient clinics, physician groups, and others. He has also advised payers and healthcare services companies, including distributors, pharmacies, healthcare technology, and more. Michael specializes in advising clients across strategy, operations, customer experience, and M&A.

      Before leading the Healthcare & Life Sciences practice in the Americas, Michael was the head of the Texas Office, managing our Austin, Dallas, and Houston offices.

      He is the former leader of our Service Operations product globally and has broad experience helping companies improve their customer experience, increase their operational effectiveness and lower their cost structure.

      He holds an MBA with high distinction from Harvard Business School, where he was a Baker Scholar. He also graduated with a degree in mechanical engineering, summa cum laude, from Vanderbilt University.

      Outside of Bain, Michael enjoys spending time with his wife and two children.

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      View more team members

      Recent Insights

      • “The Future of Primary Care: Traditional and Nontraditional Models Continue to Evolve,” Brief, 04.12.2024
      • “Boosting Physician Satisfaction: Lessons from Physician-Owned Practices ,” Brief, 04.10.2024
      • “Long Wait Times Outrank Cost as Patients’ Top Frustration. Generative AI Can Help.,” Snap Chart, 30.07.2024
      • “Call the Doctor: Are Patients Ready for Generative AI in Healthcare?,” Snap Chart, 30.07.2024
      • “The Value of Customer Experience for Healthcare Payers,” Infographic, 27.06.2024

      Хотите продолжить обсуждение?

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      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

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