Skip to Content
  • Offices

    Offices

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Chile | Español

    Select your region and language

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    Main menu

    Industries

    • Aeroespacial y Defensa
    • Agroindustria
    • Automotive
    • Químicos
    • Construcción e Infraestructura
    • Productos de Consumo
    • Servicios Financieros
    • Salud y Ciencias de la Vida
    • Maquinaria y Equipo Industrial
    • Medios y Entretenimiento
      Industries
      Medios y Entretenimiento
      • Media Lab
    • Metales
    • Minería
    • Petróleo y Gas
    • Papel y Empaque
    • Private Equity
      Industries
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Sector Público y Social
    • Retail
    • Tecnología
    • Telecomunicaciones
      Industries
      Telecomunicaciones
      • Capital Expenditure
      • Telco Digital Transformation
    • Transporte
    • Viajes y Turismo
    • Servicios Públicos y Energías Renovables
  • Consulting Services
    Main menu

    Consulting Services

    • AI, Insights, and Solutions
    • Customer Experience
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategy
    • Sustainability
    • Technology
    • Transformation
  • Digital
  • Insights
    Main menu

    Insights

    • Industry Insights
    • Services Insights
    • Bain Books
    • Webinars
    • Bain Futures
    View all Insights
    Featured topics
    • Tariff Response
    • Artificial Intelligence
    • Thriving in Uncertainty
    • Executive Conversations
    • Macro Trends
    • B2B Growth Agenda
    • Private Equity Report
    • M&A Report
    • Healthcare Private Equity Report
    • Technology Report
    • CEO Insights
    • CFO Insights
    • COO Insights
    • CIO Insights
    • CMO Insights
    View all featured topics
  • About
    Main menu

    About

    • What We Do
    • What We Believe
    • Our People & Leadership
    • Client Results
    • Awards & Recognition
    • Global Affiliations
    Further: Our global responsibility
    • Sustainability
    • Social Impact
    • World Economic Forum
    Learn more about Further
  • Carreras
    Main menu

    Carreras

    • Trabaja con Nosotros
      Carreras
      Trabaja con Nosotros
      • Find Your Place
      • Nuestras Áreas de Trabajo
      • Equipos Integrados
      • Estudiantes
      • Internships & Programs
      • Eventos de Reclutamiento
    • La Vida en Bain
      Carreras
      La Vida en Bain
      • Blog: Inside Bain
      • Historias Profesionales
      • Nuestra Gente
      • Dónde Trabajamos
      • Apoyando tu Crecimiento
      • Grupos de Afinidad
      • Beneficios
    • Impact Stories
    • Nuestro Proceso
      Carreras
      Nuestro Proceso
      • Qué Esperar
      • Entrevistas
    FIND JOBS
  • Offices
    Main menu

    Offices

    • North & Latin America
      Offices
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Offices
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Middle East
      Offices
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Offices
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    See all offices
  • Alumni
  • Media Center
  • Subscribe
  • Contact
  • Chile | Español
    Main menu

    Select your region and language

    • Global
      Select your region and language
      Global
      • Global (English)
    • North & Latin America
      Select your region and language
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Select your region and language
      Europe, Middle East, & Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Select your region and language
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Main menu
    Saved items (0)

    You have no saved items.

    Bookmark content that interests you and it will be saved here for you to read or share later.

    Explore Bain Insights
  • Industries
    • Industries

      • Aeroespacial y Defensa
      • Agroindustria
      • Automotive
      • Químicos
      • Construcción e Infraestructura
      • Productos de Consumo
      • Servicios Financieros
      • Salud y Ciencias de la Vida
      • Maquinaria y Equipo Industrial
      • Medios y Entretenimiento
      • Metales
      • Minería
      • Petróleo y Gas
      • Papel y Empaque
      • Private Equity
      • Sector Público y Social
      • Retail
      • Tecnología
      • Telecomunicaciones
      • Transporte
      • Viajes y Turismo
      • Servicios Públicos y Energías Renovables
  • Consulting Services
    • Consulting Services

      • AI, Insights, and Solutions
      • Customer Experience
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategy
      • Sustainability
      • Technology
      • Transformation
  • Digital
  • Insights
    • Insights

      • Industry Insights
      • Services Insights
      • Bain Books
      • Webinars
      • Bain Futures
      View all Insights
      Featured topics
      • Tariff Response
      • Artificial Intelligence
      • Thriving in Uncertainty
      • Executive Conversations
      • Macro Trends
      • B2B Growth Agenda
      • Private Equity Report
      • M&A Report
      • Healthcare Private Equity Report
      • Technology Report
      • CEO Insights
      • CFO Insights
      • COO Insights
      • CIO Insights
      • CMO Insights
      View all featured topics
  • About
    • About

      • What We Do
      • What We Believe
      • Our People & Leadership
      • Client Results
      • Awards & Recognition
      • Global Affiliations
      Further: Our global responsibility
      • Sustainability
      • Social Impact
      • World Economic Forum
      Learn more about Further
  • Carreras
    Popular Searches
    • Agile
    • Digital
    • Strategy
    Your Previous Searches
      Recently Visited Pages

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      HBR.org

      Disruption, Not Regulation, Should Be Tech Companies’ Top Concern

      Disruption, Not Regulation, Should Be Tech Companies’ Top Concern

      Facing the possibility of new regulations, tech companies shouldn't lose focus of their most steadfast competition: disruption.

      By David Crawford, Matthew Crupi, Ravi Vijayaraghavan, and Chris Johnson

      • min read

      Article

      Disruption, Not Regulation, Should Be Tech Companies’ Top Concern
      en

      This article originally appeared on HBR.org.

      The landscape for big tech companies is growing more challenging. Recent U.S. congressional reports have signaled bipartisan agreement on some new antitrust regulations—a development that, while no sure thing, some industry observers think could end up strengthening antitrust enforcement in possibly narrow but consequential ways. But the fact is, regulation isn’t likely to dethrone America’s top tech companies. Let’s remember: rapid change at the top is the way it works in the technology industry.

      Just look at the sheer magnitude of the turnover among the highest-valued technology companies over the past two decades. In 2009, newcomers had replaced about half of the 1999 list of the 15 highest-valued technology companies worldwide. From 2009 to 2019, 40% of the top 15 turned over again. Only four companies remained on the list through the entire 20 years: Microsoft, Intel, Cisco, and Oracle.

      There’s a reasonable argument that those fast-paced dynamics aren’t going to stop, regardless of what happens in the regulatory landscape. While technology executives are rightly paying attention to regulatory developments, they shouldn’t lose focus on their most enduring challenge: staying ahead of the competition. That’s particularly important in the context of the industry’s eternal disruptions and shifts in leadership. The technology sector’s vibrancy and capacity for innovation leads directly to its rate of creative destruction, with or without regulation. And this dynamic nature isn’t par for the course in most industries.

      Bain & Company research conducted last year of more than 1,300 companies’ performance from 1996 through 2018 shows that technology companies are 12% more likely to be disrupted than companies in retail and 25% more likely than those in financial services—two other industries that have historically gone through disruptions. Although the term “disruption” has become something of a cliché, here we’re specifically referring to companies whose annual market capitalization growth lags their sector’s average by 2% or more for at least three years in a row. Only advanced manufacturing and services companies have a higher likelihood of being disrupted than technology companies.

      Disruption isn’t just more common in tech—it also can be more damaging and permanent. Once a technology company falls behind, it can be difficult for it to catch up. The same Bain research suggests that a technology company that has been disrupted is 12% less likely to return to sector-average market capitalization growth or higher than companies in retail and 17% less likely than those in healthcare, for example. Even more striking, the data shows that once a technology company trails its sector for three years, its chances of turning things around drop below 20% and continue to decline as time goes on.

      Why is it so hard to maintain leadership in the technology industry? There are three important factors: the speed at which technology transitions occur, the sector’s “winner-takes-most” effect, and a remarkably mobile work force. Thanks to abundant cloud-computing infrastructure and mobile connectivity worldwide, a technology platform can reach a massive audience at unprecedented rates. And of course, increasing scale digitally is nearly frictionless—it doesn’t require the time or costs involved in producing or distributing physical products. Ultimately, scale accrues so quickly to the winners that once other companies miss a transition, it’s difficult for them to get in the game. Lastly, since these dynamics are well understood, the industry’s talent appears to be uniquely mobile—leading to irreversible declines in competitiveness after trailing for several years.

      Still, leading technology companies have managed to stay ahead of the curve, both creating and maintaining value. Those success stories almost invariably involve one of two playbooks for accelerating growth: extending a platform’s capabilities into new domains or repositioning the core business platform during a technology transition.

      Choosing the right playbook depends on where a technology company falls in its life cycle: disruptor or incumbent. When a company’s platforms are still growing, the formula for value creation more often involves extending them into new domains. When a company already has a mature platform-based business model, the formula for value creation typically involves repositioning the core platform as the technology transition occurs. This approach is particularly potent if the market has concluded such a repositioning is unlikely. Examples include Microsoft’s and Adobe’s repositioning around the cloud, and Nvidia’s repositioning from mobile devices to graphics and data centers as artificial intelligence growth exploded.

      These transitions can be tricky. The new platform can pose conflicts for the old by cannibalizing the core business and alienating existing partners or customers. The better today’s business is performing, the greater the resistance to change. But waiting until growth slows is often too late. Many companies have missed the opportunity to refocus their businesses and ended up worse off. Nokia, for example, was unable to adapt its feature phone business for the smartphone era. In the years following the introduction of the Apple iPhone, Nokia lost billions of dollars in market value and ended up selling its handset unit.

      Technology companies in a high-growth phase face a different set of challenges when trying to extend their capabilities to create new businesses. The trick is to find the sweet spot where the organization’s strengths match a promising new market opportunity. Examples include Amazon’s extension into cloud-computing services with Amazon Web Services; Apple’s extension into mobile media devices, smartphones, and media content; and Alibaba Group’s extension into payments, cloud computing, and digital transformation of businesses. These companies built on their core strengths to reach new customers, deepen their relationships with existing ones, or accomplish both.

      Government regulation is an increasingly important variable to keep in mind when crafting a company’s value-creation strategy. Even before the recent antitrust efforts, scrutiny of technology mergers and acquisitions was intensifying—notably in Europe, but also in the U.S. and other regions. Regulatory oversight is evolving beyond issues of market concentration to include consumer data and privacy, national interest and security, and future competition. All of this places greater demands on technology executives to prepare for consultations with regulators and broader stakeholder communications during, for example, the diligence and negotiation phases of deal making.

      Whether a company needs to reposition or extend its core business, the essential job of management is to deeply understand the transition occurring in its sector and create a plan built around the firm’s strengths. The next generation of technology leaders are hard at work doing that, even if you haven’t heard of them yet.

      Authors
      • Headshot of David Crawford
        David Crawford
        Partner, Silicon Valley
      • Headshot of Matthew Crupi
        Matthew Crupi
        Partner, Dallas
      • Headshot of Ravi Vijayaraghavan
        Ravi Vijayaraghavan
        Partner, Singapore
      • Headshot of Chris Johnson
        Chris Johnson
        Alumni, San Francisco
      Related Industries
      • Technology
      Technology
      Redesigning Tech Company Operating Models for an AI-Accelerated World

      Models built on coordination and escalation can slow processes down. High performers redesign how decisions, authority, and execution work at the source.

      Read more
      Technology
      How Will AI Change Software Organizations?

      Employees will be capable of doing more with AI agents—as long as the systems and culture support them.

      Read more
      Technology
      Agentic AI and the New Complexity Trap in Enterprise Software

      Value will accrue to those who empower customers, rather than those who build the most complex solutions.

      Read more
      Technology
      The Future of Opex in the Agent Economy

      AI’s real impact isn’t efficiency; it’s a fundamental rewrite of how decisions are made and work gets done.

      Read more
      Technology
      How Technology Operating Models Are Evolving for AI

      Companies are beginning to make the organizational changes necessary to scale and capture real value.

      Read more
      First published in diciembre 2020
      Tags
      • Technology

      How We've Helped Clients

      A Technology Company’s Transformation Restores Its Growth Trajectory

      See more related case studies

      An Energy and Chemical Company Rebuilds Its Technology Foundation

      See more related case studies

      Aggressively growing an IT service provider with a high-performance culture

      See more related case studies

      Want to continue the conversation

      We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

      Bain Insights. Our perspectives on critical issues global businesses face in today's challenging environment, delivered monthly.

      *I have read and understand Bain’s Privacy Notice.

      Please read and agree to the Privacy Policy.
      Bain & Company
      Contact us Sustainability Accessibility Terms of use Privacy Modern Slavery Act Statement Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contact Bain

      How can we help you?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      See all offices