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Consulting Service

Digital Transformation

Digital Transformation

Strategy. Execution. Breakthrough results.

Digital Transformation

To win in the digital era you need a bold ambition and flawless execution. We can help with both. Our multidisciplinary teams of experts work side-by-side with you to design, build, and scale truly transformative digital businesses.

Whatever your ambition may be—from embracing new digital capabilities to reimagining how your business operates to launching entirely new digital ventures—we can help you set a new standard of excellence and achieve unprecedented levels of value.

Our approach combines a proven end-to-end transformation framework with Vector℠, an integrated platform of digital capabilities supported by an expansive ecosystem of best-of-breed partners specializing in digital transformation. No wonder we’ve been recognized as a leader in the new IDC MarketScape: Worldwide Digital Strategy Consulting Services 2021 Vendor Assessment. 

Behold the Bold: Stories of bold digital transformation

Our Approach

Our Approach

Working closely with the World Economic Forum and senior executives from 40 global companies, we have developed an end-to-end approach to transform your digital enterprise.

Innovative technologies may serve as the engine of a digital transformation, but they aren’t the entire story. Real transformation has to begin with a clearly defined digital strategy, one that can produce gains today and delineate a fast yet flexible path to the digital future. Our unique approach includes:

Bain Radar 360 Strategy®, a comprehensive “today-forward/future-back” framework that analyzes the digital trends and emerging innovations that will shape your industry five, ten and even twenty years from now.

Radar 360 Strategy GPS Diagnostic, a highly effective tool for gauging your current level of digital maturity, so you understand where you’re strong, where you have gaps, and where you’re at par. 

Your strategy should be built on a detailed understanding of your customers’ raw need, which will inspire new, digitally driven ways to satisfy it. Taking that strategy to market requires a business model that’s nimble enough to take advantage of digital innovations, and that can protect against digital disruption. We can help you address every facet of your business model, including:

Customer and Channel Engagement:

Simple & Digital delivers a superior customer experience while reducing both complexity and costs.

Dynamic Marketing Optimization improves marketing ROI by 10%–25%, by balancing analytics and testing with new operational and organizational capabilities.

Test for Results enables live in-market testing and personalization at all stages of the sales and marketing funnel.

Commercial Excellence encompasses the expertise, digital tools, and benchmarks you need to root your go-to-market strategy in a deeper understanding of your customers.

MoneyMap℠ provides the granular visibility you need to up-sell, cross-sell and capture new business across complex customer segments.

Products and Services:

Launchpad is a systematic program that combines digital expertise, start-up methodologies, design thinking, and our pragmatic, results-driven focus to help you launch new digital ventures.


Digital Procurement can be optimized to reduce your purchasing cost base by an average of 8%–12% and deliver additional annual savings of 2%–3%.

Bain Supply Chain Edge® is an analytics-driven, cloud-based tool that integrates seven core capabilities to turn your supply chain into a competitive weapon.

Industry 4.0 addresses product development and process optimization with domain expertise, tools, diagnostics, benchmarks, third-party specialists, and best practices.

Support Function Advantage digitally transforms how work gets done in finance, HR, enterprise technology, and other functions throughout your organization.

Systems and Technology:

We have broad expertise across every facet of enterprise technology, ensuring that your digital transformation is supported by state-of-the-art capabilities, deployed efficiently and integrated effectively. Our expertise includes:

Technology and Data Strategy ensures that your teams and systems are aligned and fully able to support your digital transformation.

Systems and Architecture addresses the entire technology stack, providing the flexibility and reliability you need to build a world-class digital foundation.

Technology Operating Model enables high-velocity change, consistent governance, and a comprehensive talent strategy that ensures your IT organization is set up for success.  

Technology Merger Integration provides a strategic lens on the critical post-deal actions that are key to achieving maximum value from your M&A strategy.

Technology Cost Management helps you advance your digital strategy while bending the cost curve to achieve maximum efficiency.

Cybersecurity ensures that you fend off most attacks, and recover quickly from any that might succeed.

Technology Delivery Assurance is a structured approach that keeps your large-scale technology transformation projects on track and on target.

Data and Analytics:

Data and Analytics Transformation is a multidisciplinary approach that helps you achieve end-to-end analytics mastery.

Operating Model and Partnerships:

Operating Model reinvention gives you the organizational structure, systems, and processes to effectively execute your digital strategy, allowing speed of action, collaboration across functions and partner ecosystems, and effective risk-taking.

Talent and Culture:

Leadership and Talent are essential components for turning your strategy into action, particularly in this digital era, when the skills required to execute change so rapidly. We combine a set of proprietary tools, including Aura℠, our unique talent-screening platform, with best-in-class training delivered by Bain Academy℠, to help your teams reach their full potential.

Agile Enterprise is our proven approach for scaling Agile across your entire organization, to improve time-to-market, boost quality, raise employee morale, and become a truly adaptive organization.

Our comprehensive approach to digital transformation culminates with a full suite of capabilities and expertise that ensures you implement, monitor, and extend your progress to achieve your full ambition. Our tools and techniques include:

Results Delivery® Office is our unique approach to keeping your transformation on track. It doesn’t simply report on progress but enables you to anticipate and respond to risk, while providing the right coaching to keep your change efforts moving ahead at speed. ARC℠, a digital tool for transformation management, helps you monitor progress and foster collaboration in a fast, flexible, and secure way.

Bain Micro-battles System® enables you to create microcosms of the nimble, responsive company you want to become—or once were—and scale them across your organization to revive insurgency and make your size a benefit, not a burden.

Launchpad is our comprehensive approach to developing new digital ventures, designed to support you along all steps, from ideation to building, implementing, and, most important, scaling.

How We Help

How We Help

Vector is a comprehensive digital delivery platform that combines our multidisciplinary expertise with the tools, techniques, and third-party capabilities that will turn your digital vision into reality. Our designers, developers, data scientists, engineers, and business experts bring deep experience from both the start-up and enterprise worlds, to create nimble, cross-functional teams that deliver exactly what you need.


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We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

MoneyMap℠, Aura℠, Bain Academy℠, ARC℠, and Vector℠ are service marks and Bain Radar 360 Strategy®, Bain Supply Chain Edge®, Bain Micro-battles System®, Results Delivery®, and FRWD® are registered trademarks of Bain & Company, Inc.