Associate Partner, Frankfurt
Expert in customer experience transformations and Net Promoter System® implementations, helping companies create lasting economic value by developing loyal customers.
Daniel Möllerhenn is an Expert Associate Partner in Bain & Company's Frankfurt office. He is an expert in Bain's Customer Strategy & Marketing practice with strong focus on customer-led transformations, Customer Experience programs, Net Promoter System® implementations, supporting clients across EMEA in various industries
He has more than 15 years of global consulting experience and specializes in customer-centric transformations for clients across EMEA.
Daniel drives transformation programs for clients with a focus on simple & digital customer experiences combined with transforming the underlying technology & IT infrastructure to make it ready for the digital world. With his clients, he pushes to create lasting economic value by developing loyal customers.He is also a seasoned expert for Net Promoter System® implementations.
Daniel graduated from the European Business School and holds an MBA from AGSM in Sydney and NYU Stern.