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Mikaela Boyd


New York

Leader of our Strategy practice in the Americas with 15+ years of consulting and corporate ventures experience

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Mikaela Boyd is the Americas leader for our Strategy practice, including NextSM. She is also a member of our Financial Services and Customer Experience design and transformation practices.

Mikaela is a business builder focused on helping companies innovate, grow, and rapidly scale while building sustained competitive advantage. She helps take bold new products and businesses from seed to scale.

In her work, Mikaela advises clients across a range of industries. She leads engagements, spanning growth and innovation strategy, operating model, loyalty and customer experience design, and large-scale transformation and change.

Prior to joining Bain, Mikaela held strategy and operating roles in the independent sectors of South Africa and the United States.

She holds an MBA from Harvard Business School and a B.A. from Boston College.

Bain Partner Mikaela Boyd discusses how insurers can transform their business and reinvent their culture.

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