Frédéric Debruyne
Партнер, Brussels
Extensive experience driving successful strategies and transformations for leading telecommunications and technology companies, focusing on customer centricity, growth and digitization.
Frédéric
Специализация
Highlights
- EMEA Telecommunications practice leader
- Bain Simple & Digital co-leader
- Bain Customer Experience Transformation former leader
- Member of Doctors Without Borders Advisory Board in Belgium
- Former President of INSEAD Alumni Association of Belgium
Frédéric Debruyne is a partner in Bain & Company's Brussels office.
He is the leader of Bain's EMEA Telecommunications practice and the co-leader of Bain Simple & Digital. He previously led Bain Customer Experience Transformation within the Customer Strategy & Marketing practice.
Frédéric has more than 20 years of management consulting experience and focuses on leading full potential transformations for telecommunications clients across Europe, the Middle East and Africa. He focuses on strategy, revenue growth, customer experience, digital transformations and making organizations more agile and customer-centric. He has also led multiple successful technology and media company transformations.
Frédéric is engaged in non-profit activities, notably as a Member of the Doctors Without Borders Advisory Board in Belgium. He was previously President of the INSEAD Alumni Association of Belgium.
Frédéric holds a degree in Business Engineering from the Solvay Business School and an MBA from INSEAD with distinction.
Recent Insights
- “Simple and Digital Is Calling—Will Telcos Answer?,” Brief, 30.01.2019
- “The Art of Battling Telecom Goliaths,” Brief, 29.10.2018
- “Firing Up the Customer Experience Factory,” Brief, 13.06.2018
- “The Case for Managing by Customer Episode,” Forbes.com, 24.02.2017 , Article
- “Bain gives its 2016 tech, media and telecoms sector outlook,” CNBC Africa, 19.02.2016 , Технологии