Pratap Специализация Энергетика и возобновляемые источники энергии Энергетика и природные ресурсы Supply Chain Повышение эффективности деятельности For decades, utilities have underinvested in modernizing the electric grid, but that trend is changing. Pratap Mukharji describes how starting with the consumer and prioritizing failure points can help utilities successfully take steps toward modernization. Recent Insights “What Delights and Disappoints Electricity Customers ,” Snap Chart, 31.07.2019 “Powering Up the Customer Experience in Utilities,” Brief, 21.06.2019 “Pratap Mukharji: Grid Modernization,” Video, 19.11.2018 “Grid Modernization: Invest Where It Matters Most,” Brief, 26.09.2018 “How Utilities Can Save Their Customers $15 Billion,” Forbes.com, 28.11.2017 , Article