About Basma Recent Insights “Beyond Sales Lift: How Rewards Build Valuable Customers,” Brief, Ιούνιος 2026 “Synthetic Customers Earn Their Stripes,” Brief, Μάιος 2026 “Unclear Value Propositions Stall Growth,” B2B Growth Agenda, Μάρτιος 2026, Report “How Synthetic Customers Bring Companies Closer to the Real Ones ,” Brief, Ιούνιος 2025 “AI in the Air: How Airlines Are Elevating Loyalty Programs,” LinkedIn, Ιανουάριος 2025, Article