Sobre Basma Recent Insights “Beyond Sales Lift: How Rewards Build Valuable Customers,” Brief, junio 18, 2026 “Synthetic Customers Earn Their Stripes,” Brief, mayo 04, 2026 “Unclear Value Propositions Stall Growth,” B2B Growth Agenda, marzo 30, 2026, Report “How Synthetic Customers Bring Companies Closer to the Real Ones ,” Brief, junio 16, 2025 “AI in the Air: How Airlines Are Elevating Loyalty Programs,” LinkedIn, enero 24, 2025, Article