Profilo di Basma Recent Insights “Beyond Sales Lift: How Rewards Build Valuable Customers,” Brief, giugno 2026 “Synthetic Customers Earn Their Stripes,” Brief, maggio 2026 “Unclear Value Propositions Stall Growth,” B2B Growth Agenda, marzo 2026, Report “How Synthetic Customers Bring Companies Closer to the Real Ones ,” Brief, giugno 2025 “AI in the Air: How Airlines Are Elevating Loyalty Programs,” LinkedIn, gennaio 2025, Article