Sobre Basma Recent Insights “Beyond Sales Lift: How Rewards Build Valuable Customers,” Brief, junho 18, 2026 “Synthetic Customers Earn Their Stripes,” Brief, maio 04, 2026 “Unclear Value Propositions Stall Growth,” B2B Growth Agenda, março 30, 2026, Report “How Synthetic Customers Bring Companies Closer to the Real Ones ,” Brief, junho 16, 2025 “AI in the Air: How Airlines Are Elevating Loyalty Programs,” LinkedIn, janeiro 24, 2025, Article