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Consulting Service

Sales & Marketing

Sales & Marketing

Sales & Marketing

We help you achieve sustainable, organic growth by putting your customers at the center of your company’s strategy. Our approach tests every element of your customers’ experience, delivering optimal interactions at every touchpoint.

From our breakthrough research on customer loyalty to our proven approach to customer episode redesign, we offer the insights to help you realize the full sales and marketing potential. That includes our Net Promoter System, the gold standard in frameworks for measuring customer loyalty and maximizing its power for your bottom line.

We don’t just help your organization develop a rock-solid strategy; our team will help you execute on every ambition, providing the tools, diagnostics and benchmarks necessary to transform how you serve your customers and earn their lasting devotion.

Dreamforce 2021

Bain is excited to be a presenter at Salesforce's flagship Dreamforce Conference. Learn more about our experts at the program, as well as explore our curated thought leadership for event attendees.

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Client Results

Winning on Purpose

A must-read story and your indispensable guide for inspiring customer love within your own teams and utilizing Net Promoter to achieve both personal and business success. Available for pre-order now!

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Insights

Virtual Selling Insights

These insights explain how companies can improve sales processes, navigate digital channels, and thrive in the virtual selling market.

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In the News

Customer and Marketing Insights in Your Inbox

Subscribe to newsletters on the specific industries and topics you find most interesting.

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Featured Team Members

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Ajudamos líderes do mundo todo a lidar com desafios e oportunidades cruciais para sua organização. Juntos, criamos mudanças e resultados duradouros