Kazuki Okoshi is a partner based in Bain & Company's Tokyo office. He is an expert in Bain's Advanced Manufacturing & Services, Energy & Natural Resources, Technology, Telecommunications and Customer Strategy & Marketing practices.
Kazuki has advised clients across multiple industries, including technology, telecommunications, automotive and financial services, on a wide range of topics, including corporate strategy, customer strategy and marketing, customer loyalty (NPS®), salesforce improvement and after-services strategy. His perspectives on customer strategy & NPS® have been published in many news media.
Prior to joining Bain, Kazuki worked as a consultant for another top firm and as a loan officer at The Dai-Ichi Kangyo Bank (Mizuho Bank).
He earned a BA in Law from Kyoto University and an MBA from HEC Paris.