Infographic How Telcos Can Provide Hyperpersonalization at Scale Advances in technology, particularly generative AI, are ushering in a new era of continual customer engagement By Mohan Jayaraman, Kiran Karunakaran, Saurav Kripalu and Annabel Chew How Telcos Can Provide Hyperpersonalization at Scale Authors Saurav Kripalu Partner, Singapore Kiran Karunakaran Partner, Singapore Mohan Jayaraman Partner, Singapore Contact Us Tags Customer Episode Design Customer Experience Customer Value Management Financial Services Retail Telecommunications
